FACTORS TO CONSIDER WHEN CHOOSING AN AUTO SHOP

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Consider This When Choosing An AutoBody Shop

 

An auto body repair shop is a place where you take your vehicle for repairs whenever it is damaged during a road accident, natural catastrophe or for any other reasons. There are varieties of services offered in different auto shops, which makes it quite difficult whenever trying to pick one that will offer you the best services at a reasonable price. Choosing the right auto body repair shop is very critical since it will ensure that your vehicle is fixed satisfactorily in good time. This will also see that the shop is reliable and honest so that you may not complain later that your items have been stolen from your vehicle.

Factors To Look At When Choosing An Auto Repair Shop

You should look at various factors to make sure you get these services. Make sure you get some previous customer reviews or recommendations from friends who may have got their vehicles repaired before settling on a particular shop. Here are some of the important factors to consider:

Does the shop have qualified staff?

Any decent auto shop should have qualified staff members. They should have certification and accredited by vehicle repair regulatory institutions e.g. the automotive service excellence (ASE). The ASE is an NGO that offers certification and crediting to auto shops that offer high quality services to their customers. It is also important to check that the auto shop is accredited by the major vehicle manufacturers such as Toyota, Nissan and the General motors.

This will give you confidence that they have the experience and expertise to deal with these vehicle models. The auto shop may also receive credit from aftermarket training institutions such as Moog, Bendix or NAPA. Most of these certifications require that the shop has had adequate experience repairing a number of different vehicle models and that the shop technicians are trained experts in this area.

Is the shop certified?

Good auto body repair shops are those that have received certification from any recognized automobile organizations. The auto shops that get credited by such institutions are those that have put a lot of efforts toward the attainment of such recognition. This is often a very lengthy process and any shop with such crediting is a professional auto shop. To get such recognition, the auto body repair shop must have the latest equipment, a conducive working environment plus well trained technicians.

It must be dedicated towards retraining its employees on new products that hit the market. These certifying institutions also
get customer feedback before they give out the certificates. These certifying institutions require that the shops maintain the high working standards if they are to continue bearing the certificates.

What are the customer reviews?

You should be able to consult customers who have previously repaired their vehicles in a particular auto body repair shop. You can do this one-on-one or get customer reviews in various online forums, blogs and websites. Here the customers give out their honest feedback about the quality of services they received at different auto shops. You should ensure that the majority of the customers say that their vehicles were repaired well with high professionalism.

They should be able to mention that their vehicles were handed to them in good condition with everything still intact, as well as being offered a warranty if the vehicle gets the same problem a few days after the repair. Checking customer review is even more important than getting approval from automobile associations because here you get the feedback first hand and in
a more detailed way.

Does the auto shop accept insurance?

The auto body repair shop should be able to accept all forms of insurance if you are to be assured that you do not have to pay a lot of money from your own pocket for the services to be given to you. This demonstrates that the shop has a healthy working relationship with various insurance firms and that it has trained professionals who can carry out different duties professionally. It will ensure that your insurance claim is effected more quickly because the insurer has a lot of confidence in them. Those auto shops that hesitate accepting an insurance cover may be a sign that they are not in the business legally.

This is because the insurers cannot accept claims from unregistered or illegal auto shops.